Usage and Maintenance
  • What"s the stairlift"s maximum load and motion speed?

    Lobsang stairlifts are able to carry a maximum  weight of 120kg, with the standard safe travelling speed being 6m/minute (can be adjusted to meet the needs of actual usage).

  • How many people can the stairlift carry at a time? Can the stairlift be used to carrying objects?

    The stairlift can only be used to carry a person at a time. If you wish to carry two people at once, the staircase lifting platform may be installed.
     The stair lift was originally designed for the transport of people, with the transport of small objects as a secondary function. If you need to carry small objects up and down the stairs, please make sure they don’t exceed the weight limit and are securely fastened. Incorrect use can cause damage to the machine. For households with a straight staircase, purchasing a dedicated cargo lift is recommended. 

  • Is it difficult for the elderly to operate the stairlift?

    Lobsang stairlifts (both in Taiwan and Japan) are especially designed for intuitive operation, making it easy to use for the elderly and the disabled. Many of Lobsang's clients are over 80 years old and still find stairlift easy to operate.

  • Does the stairlift consume a lot of power?

    Lobsang stairlifts can be charged through a fixed charging equipment or through a direct power output (Japanese specification). Both are compatible with the average 110V household power supply and costs approx. 100  TWD per month in power usage. It is environmental-friendly and energy-saving.

  • Does Lobsang offer warranty for its stairlifts? How often will maintenance be required?

    Under normal usage, maintenance only requires cleaning of the motion rails (do not wipe off the oil from the gears). We offer an all-inclusive 2 year warranty, which includes free home-service. For maintenance or repair, please call the toll-free Maintenance & Repair Direct Line at 0800-006622
    Our dedicated staff shall tend to your needs. We recommend signing a maintenance agreement after the expiration of the all-inclusive 2 year warranty.  

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